Frequently Asked Questions
This Page is still under construction
Q: [FAQ Question]
A: [FAQ Answer]
Q: Shopping Online
A: Why do some items say 'backordered' or 'temporarily out of stock
?
Because our items are made in small batches or individually
handmade, the stock is often limited. The backordered message
indicates the item is currently out of stock, but more will be
available soon.
Q: Will the item I order look exactly like
the picture?
A: n most instances, yes. However, all items are handcrafted by an
individual, not a factory. Therefore, there may be slight variations
in some products including color and detail. Even so, we make every
effort to make sure that the product shown is what you will receive.
Q: Can I request that an item be sent to
someone as a gift?
A: Certainly! Any item from R L Wood Designs can be sent to a gift
recipient with a gift note. Many items can be gift boxed. Once an
item is added to the shopping cart, you will be presented with the
gifting options. Although some items are too large to be gift boxed,
there is still the option to add a free gift note.
Q: How do I place an order?
A: It's easy. First click on the product image or product name to
view the item details. Should you decide to purchase this item, add
it to your order by simply clicking the “Add to Cart” button. You
will be taken to your personal shopping cart where this item has now
been added. You may continue to shop by clicking the “Continue
Shopping” button or you may begin your checkout. To checkout you
will be asked for billing, shipping and payment information. Once
this information is complete, just click “Place Order” button to
complete your order. A confirmation page will display your completed
order and you will receive a confirmation via email as well.
What should I do if I experience difficulty placing my order online?
If you experience any difficulty placing your order or require
assistance, contact customer service at 1-909-000-0000 (Mon-Fri, 9AM
- 8PM PST) or email anytime using our contact page.
Payment & Shipping
What methods of payment do you accept?
Modern Artisans currently accepts Visa, MasterCard, American
Express, Discover, and Paypal.